Store Policy

Warranties

Things of Note:
Warranties are covered by the dealer selling you the machine. It is important to establish the warranty terms at the time of purchase. It is especially important to have your machine serviced by a dealer-approved technician with up-to-date training. Think carefully when purchasing away from your locality, it can get quite expensive making those out of town trips to have a 2 minute fault rectified. If you buy second hand, ask if any work has been done and by whom, also check if you will be covered in any way. Have a tech verify the real hours used, not the ones showing on the screen.

Copyright:

Sharing is Stealing: Have you downloaded or purchased an over-the-counter embroidery design or project lately. Do you read the conditions of sale and especially the copyright clause? Missed it? Well here is part of the sale terms from a design that I have just purchased on-line; 'All designs are licensed for the original customer use only. You cannot sell, trade, copy, loan, transfer or in any way duplicate the original patterns and design software (digitized design file) in any part or whole without violating copyright law. Designs and projects may not be used for training or demonstration purposes without our knowledge and consent. By purchasing these embroidery files you are agreeing to adhere to the guidelines listed here'. So, when your new best friend would love to have that design, tell her how much it cost you and where she can purchase it. Sharing is Stealing.